At Absolute Blues Guitar, we’re committed to ensuring the privacy of our registered members, as well as all visitors to our website. We especially want you to know that we don’t and won’t ever sell, rent, or trade your information with other businesses or companies for the purposes of marketing.
This policy was updated on May 29th 2018 and we plan to review it regularly to make sure it’s thorough and easy to understand.
We tossed a coin and decided that Sarah will be our data protection officer (EDIT: a double sided coin, since I’m the tech half of this outfit ~ SC), so if you’ve got any questions about our policy, you can contact her by sending an email to hello@absolutebluesguitar.com; she’ll be very happy to help you.
In this Privacy Policy, we’ve provided detailed information about when and why we collect your personal information, how we use it, when and why we disclose it to others, and how we keep it secure.
Your personal data
You can visit our website without submitting any personal information whatsoever. However, if you wish to gain access to the lessons, you will be asked to register as a “Member”. This involves supplying your name, email address, and (when you sign up for a full membership) your physical address & credit card details. This information is used to process your membership registration — your physical address and card details are used only to process your payment securely while protecting you against fraud; they are not stored in our membership system.
Our membership system is located on a secure, cloud-based server within the U.K.
Payment card security
Our payment transactions are processed by Stripe Inc, a company that provides a secure platform to online businesses for the purpose of processing card transactions. When you sign up for a full membership of Absolute Blues Guitar, the information required to pass card validation & fraud protection, process your monthly payments and send you payment confirmations will be submitted to Stripe. Stripe has the highest level of certification available in the payments industry and forces the use of Transport Layer Security (TLS, which supersedes SSL), so every interaction with its servers requires a valid TLS certificate (indicated by a green padlock in your browser’s address bar). Stripe’s worldwide Privacy Policy can be found at https://stripe.com/gb/privacy.
How your personal data is kept confidential
As a registered Member, the only personal data that’s stored about you in our membership system is the name and email address you supplied when you joined. We do also store other information connected to your membership record; for example, what type of membership you have and (if you’re a full member), when your last payment was processed — we need to store that information so that we know whether or not you can access the lessons.
Cookies
What Is a Cookie?
Cookies are text files, containing small amounts of information, which are downloaded to your device (desktop, laptop, or handheld) whenever you visit a website. The cookies are read by the originating website on each subsequent visit, and can be read by other websites that recognise that cookie.
Cookies used on this website
Here’s a list of all the cookie types we use on our website:
Necessary cookies
These cookies enable you to move freely around the members only areas of our website without having to log in on every page.
Google Analytics
We use a third party service, Google Analytics, to collect information and details of how visitors use our website. We do this to find out the number of visitors to the various pages and areas of the site and the type of device they were using. Neither we nor Google use these cookies to make any attempt to find out your personal identity.
Third party cookies
If you choose to “share” content through Twitter, Facebook, or other social networks, you might be sent cookies from their websites. We can’t access the data in those cookies and we don’t control the setting of them, so please check those websites for more information about their cookies and how to manage them.
You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.
Who we share your information with
We only share your information with other organisations where we have your permission to do so in accordance with this Policy or where it is necessary for a legitimate reason connected with our website and membership of it.
Here’s a list of third parties we work with
Krystal Hosting Ltd — To provide our server infrastructure.
Stripe Inc — To securely process payment-related data transactions.
Mailgun Technologies Inc. — To process automated welcome emails after a visitor has signed up as a member.
Google Analytics — To monitor our website’s performance & examine/improve the experience of using it. You are free to refuse acceptance of Google Analytics cookies by toggling the switch on our Cookie Controller (in the bottom right-hand corner of your screen) to the ‘OFF’ position.
In addition, we may disclose your personal information to third parties in the following circumstances:
To comply with any legal or regulatory obligation or request
To enforce or apply our Terms of Use and other agreements or to investigate potential breaches
To protect the rights, property or safety of our website and/or our registered members.
We may revise this Privacy Policy in the future and the most up-to-date version will always be available on this page, so you can come back and review it whenever you’d like to.